The Virtual Course will be offered over three consecutive days with the daily meeting running five hours with normal breaks. To suit everyone’s, schedule the virtual course will be offered in May. 

February 2027

            Day One –    February 3rd, 2027

            Day Two –    February 4th, 2027

            Day Three – February 4th, 2027

Start time – 8:30 a.m. PST, 9:30 a.m. MST, 11:30 a.m. EST

End time - 1:30 p.m. PST, 2:30 p.m. MST, 4:30 p.m. EST

The virtual seminar will include everything covered at the in-person workshop. It will be live on ZOOM so participants can fully participate and engage with the faculty and other participants. There will also be clips from in-person sessions where appropriate.

Comprehensive  Courseware Package

You will receive all the course materials in advance and will also receive your Certificate of Achievement, APC Certification and 2.2 CEU’s

Please note, when registering to use your preferred mailing address on the shipping page.  Late registrants can still receive PDF materials at anytime.

This will be a great event with participants attending from all across the United States, Canada and Western Europe.

As an administrative professional, much is expected of you today. Good organization, management and people skills are no longer an option -- they are an imperative. At this comprehensive program, you will participate in a significant learning experience with others who share the same responsibilities and face the same challenges.

Today's executive or administrative assistant must be a strategist, a coach, a diplomat and a politician! 

At this powerful training event you will discover the strengths and weaknesses of your individual behavioral style. You will  substantially improve your ability to influence others, manage conflict and resolve team conflicts using emotionally intelligent approaches. You will also learn how to better control yourself -  your time and your reactions to events outside of your control. By developing the new organizational skills, you will get the best results in the least amount of time, juggle priorities and adjust to shifting demands with grace and clarity, thereby increasing harmony and a sense of accomplishment.

In short, you will learn to manage people, resources, and self!

For fifty-four years, P.A. Douglas has set the gold standard for excellence in Administrative and Executive Assistant training. It is where administrative professionals come to learn, network, and engage with leaders in the field. No other seminar or event provides the comprehensive high-quality program that The 54th Annual APC Certification Administrative Professionals Course does.

What To Expect

• ENHANCE INFLUENCE: Get greater results with people - even when you are not in charge
  
• Cope with difficult co-workers and others who create stress in your environment. 
• Identify your emotional intelligence strengths and weaknesses and develop specific strategies for enhancing your EQ
• Communicate your ideas persuasively to your boss, influence your colleagues to support your proposals and convince your team to, “buy-in.”
• Receive numerous tips for successfully working with others as part of a team
  
• Learn to handle the three types of events that erode your effectiveness – the unimportant task, the unanticipated task and other people’s priorities
• Solve project issues quickly and come in on time – every time!
• Develop strategies for preventing, reducing, and managing stress
• Remarkably improve your ability to remember names and faces
• Become a true partner with your manager

I want to personally invite you to this exciting course.

Warmest regards,

Paul A. Douglas MBA, CMC, Ph.D

President