Improving Managerial Effectiveness
As a manager, your success is not measured solely by your individual contribution, but by how well you get work done with and through others. At this important session you will develop the skills every manager must have in order to achieve team synergy and effectiveness. You will develop a proactive approach to meeting complex challenges, taking your management skills to a higher level of proficiency. You will develop the crucial management tools required to fully lead and motivate your team.
- Develop your leadership style to gain commitment from your staff
- Acquire the skills of a "born leader"
- Differentiate between leadership and management
- Apply executive skills to improve team performance
- Establish communication channels that build trust
- Anticipate and resolve conflict situations
- Learn what teams really need from their leaders
- Uncover your strengths as a coach
- Identify the manager's role as an agent of change
- Motivate your people
- Select motivators based on individual needs
- Identify appropriate intrinsic and extrinsic motivators
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- Anticipate and resolve conflict situations
- Deal with interpersonal problems that can threaten team cohesiveness
- Proactively deal with personality conflicts
- Conduct a successful disciplinary interview
- Learn how to interview when the goal is information
- Dealing with employees who bring their personal
- How to defuse peer conflicts before they affect the entire work group
- Discover how to minimize interpersonal conflict and foster teamwork
- Differentiate between a team and a workgroup
- Develop strategies for improving team effectiveness
- Put an end to reverse delegation: The 4 steps
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