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May 8th - 11th, 2017
The Queen Mary
Long Beach, California
For over forty years, P.A. Douglas has set the gold standard for excellence in AA and EA training. Recognized as America’s leader in professional development for senior AP’s, it is where administrative professionals come to learn, network, and engage with recognized leaders in the field. The APSummit is our most senior program. This high-level course will afford you the opportunity to set work expectations, better partner with your boss, influence and motivate other team members and develop your communication and coaching skills. As a senior administrative professional, your success depends upon effectively partnering with your boss as well as leading administrative teams, supervising others and making improved decisions that impact your organization's success. The World-Class Administrative Professionals Course affords you the opportunity to better set work expectations, influence and motivate other team members and develop your feedback and coaching skills - skills that impact on the bottom line.
The World-Class Administrative Professional must not only have highly developed management skills but also needs to demonstrate competence in interpersonal communication, project management and the ability to exert influence without authority. In today's work environment, emotional intelligence and advanced communication skills are just as important as technical abilities in achieving success. Increasingly you are being called upon to communicate, plan, organize, negotiate and participate in decision-making.
Management increasingly relies on you to organize the office, solve problems and project an appropriate professional image. At this advanced course, you will expand your emotional intelligence and learn how to communicate directly, but with greater discretion and diplomacy.
You will develop winning strategies for dealing with different and sometimes difficult people. You will greatly enhance your ability to exert influence, and plan and organize projects successfully. Most importantly, you will develop the key skills and best practices of a world-class administrative professional - developing a stronger professional reputation and greater visability, increasing your value to your organization and enriching your life. The residential nature of this seminar provides many opportunities to informally engage in valuable interchange and affords the participant a unique opportunity to consider the focal topics in much greater depth than is possible at a one or two-day "home town" seminar.
As well, the World-Class Administrative Professional is a comprehensive and advanced course that stands on its own. It is not intended to build upon or act as a follow up to any other program.
This year's spectacular venue haa been chosen to host the World-Class Administrative Professionals Course - the exciting and historic Queen Mary Hotel. Aboard this magnificent ship, a spectacular location for the program, where unencumbered by traditional thinking patterns and the distractions of daily life, participants may begin to approach management problems, and interpersonal challenges in new and innovative way.