Self-awareness; that is, the ability to understand your own behavioral style, is a key factor in effective leadership.

To master your memory is to invite success in business, in education and in your relationships. A good memory is an absolute necessity in today s competitive work environment.

This book is about improving your relationships at all levels, influencing others in powerful new ways, and reducing conflict.

As an administrative professional, much is expected of you today. Good organization, management and people. This book focuses on the most critical skills required of todays administrative professional.

The most frustrating limitations placed on you today have little to do with how smart you are, how much education you have or even how well you can do the job from a purely technical perspective;

Critical thinking and analytical reasoning,' and ethical judgment and decision-making.' These are the vital skills that you will learn in this book.