Banff Management Course
Creating Effective Teamwork
Teamwork: How to develop synergy
The meaning of teamwork and the power of teams
Understanding the difference between group managers and team leaders
The manager's role as an agent of change
Developing superior work groups
The attitude of a successful team leader
How to resolve conflicts and rivalries among staff
Building trust within teams
Understanding what empowerment is and how the manager can achieve it
The five behaviors of effective coaches
Removing barriers that keep your team from doing their best work
Increasing productivity without spending a cent
When all else fails - How to discipline effectively
Making relationships work for you
Four strategies for improving one-on-one relationships
Twenty new ways to eliminate office conflicts
Secret techniques for making a winning first impression
Communication ideas that lead to recognition and advancement
Analyzing your personal behavioral styles profile
Presenting yourself with IMPACT
Four new methods for minimizing interpersonal conflicts
The Sicilian Stalemate: How to avoid it
Improving Memory and Concentration
Memory For Management: How a trained memory can impact on your professional success
Improving your concentration to a remarkable degree
Memory myths and mechanisms
Right brain strategies for remembering
The "Mental Slap", what it is and how it can help you
Remembering facts and numerical data simply and accurately
Improving dramatically your ability to remember names and faces
Curing absentmindedness forever!
Working with people
Establishing instant trust and rapport with others
Coping effectively with different and sometimes difficult people
Building customer and client confidence
How to build greater credibility
How to change resistance into agreement
How to respond to hostile criticism
Developing the five communication techniques of successful managers
Tips for stopping the tough guy cold
Get greater results with the hard-to-handle people in your life
Cope successfully with complainers and those who just will not communicate
Deal effectively with sarcasm, put-downs and hostile aggressive individuals
Five ways to work successfully with others as part of a team
Understanding the relationship between power and manipulation
Identifying your stress style - how it affects your relationships
Getting more people to like you
Managing the Human Resource
Managing in an environment of change
Motivating people when you cannot give them more money
Increasing initiative from below
How to identify and eliminate communication behaviors that turn others off
Dealing with resistance - What to do when they won't . . .
Developing open, direct communication with staff
Conducting the disciplinary interview
Increasing your confidence as an interviewer
Getting your ideas across in a professional manner
Controlling the interview from either side of the desk
Using the interview as a springboard to action and better performance
Avoiding the most common mistakes managers make in interviews
Understanding the five most common patterns or poor performance and how to handle them
Two powerful systems for analyzing poor performance
Identifying your conflict management style
Dealing with conflict and resistance from others
Productivity Improvement and Time Management Skills
Organizational skills for the new millennium
Strategic Planning in an environment of change
Managing yourself - taking control of your time habits
Personal planning techniques that minimize "fire fighting"
The 5 essential steps in planning your day
Establishing your priorities - as easy as ABC
Double your productivity without doubling your stress
Dealing with upward delegation: The monkey problem
7 strategies for cutting through paperwork
Making the vital distinction between URGENT and IMPORTANT
Nixon vs. Kennedy: The Pareto Principle
How to preserve your "Prime Time"
Reversing the Mañana Mentality
TIME STYLE: The key to increased personal effectiveness
Learning to apply the work style that's best for you
How to say NO and GOOD-BYE without offending
How to avoid the manipulative time tactics of others
Organizing and managing meetings
Exploring the NEW time technologies
Never say, "I don't have time", again
Reducing stress and its effects
Recognize and deal with the early signs of stress: what your behavior is telling you
Change vs. Stress: The trade-offs
Learn to read your body's warning signals
Learn to turn stress into personal energy
How to recognize and deal with type "A" behavior
Evaluating your conflict management methods
Three life enriching ways to reduce stress and its effects
Autogenic exercises you can use anywhere
A biofeedback sampler
How to evoke the "relaxation response"
|
